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1. How does it work ? :

Buy from Europe online shops which deliver in France > we receive your order > we deliver it to you.
Contact us with the buying request form, we provide 2 solutions, select according to your wish.
Your packages will be grouped for reshipment with no additional fee.

- Solution 1 : Buy for me (we take care of your purchase from the order to the shipment)

1. Tell us what you want to buy (write all necessary information). You can select items from different online shops.
2. We check availability and look for the best price, then send you a quotation.
3. You accept the quotation, upon receipt of your payment, we proceed with your order.
4. Receiving your package by our service, checking, grouping if necessary.
5. Package forwarding.

- Solution 2 : Buy by yourself (we collect and send your package)

1. Tell us information about your products to estimate the weight.
2. We send a quotation.
3. You accept the quotation, upon receipt of your payment, we send your order ID (required for each order to ensure the receipt of your order) + shipping address in France.
4. You do your shopping from Europe online shops, inform us about your order and delivery.
5. Receiving your package by our service, checking, grouping if necessary.
6. Package forwarding.
Your packages are stored for 2 weeks maximum.
We will not accept packages : with custom duties, delivered cash on delivery, with prohibited or illegal items, oversize and overweight packages.

You will receive a quotation within 48 hours (please, check your spam folder if you have not received any reply).
For help or advice you can email us with 
contact us form.

2. Service fees :

– Solution 1 : Buy for me (we take care of your purchase from the order to the shipment)
Your total cost = your total order from online shop(s) + service fees (= price 1 +  price 2)* + international shipping fee

– Solution 2 : Buy by yourself (we collect and send your package)
Your total cost = handling fee (= price 2)* + international shipping fee

* Prices

• Price 1
: order service fee
Order service fee depends on your total order :
0 € – 50 € = 8,9 € per order
> 50 € – 100 € = 11 €

> 100 € – 150 € = 11% on the total order
> 150 € – 200 € = 10%
> 200 € = 8%

• Price 2 : handling fee
Handling fee is based on the weight of the package and depends on the country, so the price may vary a little : 

UE, weight up to :
1 kg = 6,5 €
2 kg = 6,9 €
5 kg = 7 €
10 kg = 8 €
20 kg = 9,5 €
30 kg = 9,5 €

Rest of the world, weight up to :
0,5 kg = 7 €
1 kg = 7,5 €
2 kg = 8 €
5 kg = 10 €
10 kg = 13 €
20 kg = 18,5 €
30 kg = 24 €

3. Payment method :

– Paypal
– Credit card via Paypal (choose to pay without a Paypal Account)
– Bank transfer

4. Shipping and delivery :

We ship to over 200 countries and shipping to PO Box address is not available.
Parcel size and weight : the weight of the parcel must not exceed 30 kg and the total of the 3 dimensions (length+width+height) must not exceed 2 meters.

  • Delivery with Colissimo Outre-Mer, Colissimo Europe, Colissimo International. Delivery time is from 3 to 10 days.
    If you wish for express delivery, specify it on your request.
  • Insurance to cover the real value of your product is available (specify it on your request).

    Shipping fee is based on the actual weight or the volumetric weight of your package (volumetric weight concerns package sent by air to overseas and international destinations).
    Volumetric weight is calculated using this formula : (L x W x H) / 5000
    The greater of the actual weight and the volumetric weight should be used to calculate the rate.

    Ask for estimated cost with the Buying request form

5. Customs duties and prohibited goods : 

– Customs procedures and laws depend on the destination country and the content of the package. Customs duties/taxes may be imposed and must be covered by the recipient. So please check your country’s customs before ordering.
– Prohibited goods : Make sure to review the list of prohibited items (aerosols, varnish, perfume, batteries, painting…)Aside from the list of universal restricted items, all countries have their items specifically restricted for shipment.

6. Withdrawal :

Regarding the right of withdrawal of your purchased items, the conditions of the seller (= online shop) will be applied.
We remind you that the cost of return will be borne by the buyer and our service ends with the shipment of the package.

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